Error message – We ran into a little trouble • Unfortunately, we’re unable to process your request.

This page is an attempt to document a somewhat cryptic error message that Atlassian products sometimes display and hopefully provide more meaning to the message.

Scenario

This can occur when installing a Marketplace app, but does not have a known cause.

The full text of the error message reads:

We ran into a little trouble

Unfortunately, we’re unable to process your request. Please retry again in some time.

Workaround

Waiting a while and repeating the operation is currently the best known workaround for this error message.

For other Atlassian Marketplace vendors:

This page is licensed under Creative Commons Attribution-ShareAlike 4.0 (CC BY-SA).

Please link back to the original article as follows:
https://help.dsapps.dev/atlassian-apps-shared-documentation/we-ran-into-trouble-process-request