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Configuration – Data collection

In Google Analytics

  1. Sign in to your Google Analytics account
    We recommend you use a shared service account and document who has access to this account within Confluence.

  2. Set up Analytics for a new website

    • On the Start collecting data screen, select:

      • Choose a platform: Web

    • On the Set up data stream screen, set the following:

      • Website URL:

      • Stream name: Jira Cloud

In Jira

From the Apps menu, select Google Analytics in Jira:

If the app has not been configured, press the blue Configure button in the centre of the screen:

If the app has previously been configured, select Configure from the “•••” / Tools menu in the top right corner:

Sign in with Google

Press the Sign in with Google button

A new window opens for you to sign to Google.

Each screen will say David Simpson Apps for Jira Cloud, rather than “David Simpson Apps for Confluence Cloud” shown in the screenshots below.

If you’re not already signed in, you’ll see a username, and then password screens:

After signing in with Google, you’ll see this screen:

Make sure that you check the boxes:

  • ✅ Edit Google Analytics management entities

  • ✅ See and download Google Analytics data

Then scroll down and press Continue:

Configure Property

You will be redirected back to Jira and then be able to select a property from the Property dropdown:

If necessary, select a Data Stream – likely this is already populated – then press Save.

You should then see this confirmation:

If not, reload the page and try again.

Configuring Custom Dimensions

For the app to work correctly, you have ensure that the custom dimensions have been created.

Details of the custom dimensions used can be found here:
Custom Dimensions used for data collection

If you see any red crossed next to the custom dimension, then take the next step…

Press the Update Custom Dimensions in Google Analytics button:

It takes a few seconds to create the custom dimensions, and you’ll see some loading indicators while this happens:

When all custom dimensions have been created, you see a nice green column of checks (tick)

Data collection is now configured.

Scroll up and press the Reporting tab to Configure Reporting.

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