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How to perform a hard refresh in common web browsers

A hard refresh clears your browser cache for a specific page, which forces it to load the most recent version of that page. This could include new scripts, styles or features.

Not a hard refresh

Clicking the "Reload/Refresh" icon on your browser address bar is not a hard refresh:

'Reload this page' is not a hard refresh

“Reload this page” is not a hard refresh

Common browsers

Google Chrome/Microsoft Edge

  • Windows users: hold down Ctrl and then press F5 on your keyboard

  • Mac users: hold down Cmd and Shift and then press R on your keyboard


  • For Windows users: hold down Ctrl and then press F5 on your keyboard

  • Mac users: hold down ? Cmd and ? Shift and then press R on your keyboard

Safari (Mac)

  • Go to Safari > Empty Cache, or hit Opt + Cmd + E

  • To refresh, click the refresh button on the address bar or press Cmd + R

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