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Caching of space and user data in your browser

In order for the Google Analytics in Confluence report screens to display correct and relevant data, they must query your Confluence Cloud instance for the following:

  • Space details – Based on Space ID (or Space Key), we query the Confluence Cloud REST APIs to get the name and icon for the space.

  • User details – Based on Atlassian Account ID, we query the Confluence Cloud REST APIs to get the name and profile picture for the user.

These details are cached within the browser’s local storage, and updated every 2 weeks so that we can minimise the load on the Confluence instance, and also speed up the rendering of the user interface.

Reasons you may wish to clear the local storage:

  • If the name of a page, space or person changes, then the old name will be cached in browser’s local storage for 2 weeks. Clearing the private data will refresh the reports with the new details.

  • If you are using this app on a shared computer, you may wish to remove the private data from the browser’s local storage.

How to clear private data from your browser

On each Google Analytics in Confluence report page, there is a dropdown menu on the top right hand side. Within this menu, there is a button labelled Clear private data:

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Upon pressing this button, all private data will be removed from your browser’s local storage, and a message will appear:

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Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.